Do you replace our MIS?
No. Pupil records, the register, timetables and reports stay in your MIS. EduFlow runs the admissions and enquiry desk around it — reply, visits, pipeline, registration, fees, retention. On Complete we connect the two by API so a registered family becomes a pupil record without re-keying.
Does this work for a single tutor or a small tuition centre?
Yes. Core is built for that case: instant enquiry reply, taster booking, registration e-sign and payment chasing, without a school-sized setup. The academic-year sequences are the same; the numbers are smaller.
Will parents know it is not a person?
Ava is presented as an AI member of your team and says so if asked. Parents get a natural conversation that answers the practical questions and books the visit. Anything pastoral, admissions-specific or about a named child is handed to your staff.
How is children's data handled?
Under UK GDPR and the ICO Age-Appropriate Design Code, with Autonomous AI as your processor. Campaigns and conversations target parents, guardians and adult learners only, never children. We set out what we hold and why in our privacy policy.
What about safeguarding?
The system handles enquiries and bookings, not pupil communication. Anything that touches safeguarding is routed to your designated safeguarding lead or the staff you name, rather than handled automatically. The routing rules are agreed at onboarding and written into Ava's instructions.
Can it handle open-day and taster bookings?
Yes — places, confirmations, reminders at seven days, one day and on the morning, a parking note the night before, re-invites for no-shows and next-morning follow-up for everyone who attended. That last step is where most schools lose the family.
Can it take registration and deposits?
Yes. The offer letter carries the registration form, the parent contract, consents and the deposit link. Signed on a phone; deposit by card or Direct Debit; the place is confirmed automatically when the deposit lands.
Do we keep our phone number?
Yes. Calls to your existing number are forwarded to Ava on the rules you set — all calls, overflow only, or out of hours and holidays only. Nothing is ported unless you want it to be.
What do you need from us?
Fees, entry points and year groups, term dates and open days, your prospectus, the admissions steps you follow, who handles bursaries, SEND and safeguarding, and a named person for the weekly numbers. Onboarding collects it in one session.
How quickly is it live?
Onboarding is a paid, guaranteed build. Instant enquiry reply and visit booking typically go live inside 14 days; the full system follows over the first month — timed for your next open day or intake deadline. If we miss the date, we keep working at no extra charge.
What does it cost?
Plans from £299 a month plus a one-time onboarding fee from £499, on a 3, 6 or 12-month term. We are not VAT registered, so there is no VAT to add. Ad spend, when you run it, is billed to your own accounts. Full detail is on our pricing page.
