Busy restaurant pass during Friday service with a tablet till and an unanswered phone at the counter
Home / Industries / Restaurants, takeaways, cafés & bars
HospitalityFlow · Epose EPOS · Restaurant growth partner · UK

The till that thinks. The receptionist that never closes. Meet Epose — and Ava.

Epose is our own AI-powered EPOS and ordering system: guests order and pay from the table by QR, orders route to the kitchen screen, Menu AI upsells and hides what's sold out, and Deliveroo, Uber Eats and Just Eat land on the same screen as your own orders. Ava answers the phone and WhatsApp during service and after closing — books the table, takes the order, sends it to the kitchen — with no human involved. One platform, one bill. You can't hire a night receptionist and a marketing manager; you don't have to.

Epose — our own AI EPOSQR order & pay · kitchen display · Menu AI · delivery apps in one
Ava books when you're closedand takes orders by phone & WhatsApp — no human
No team to hirewe are the receptionist, marketing and ops team
A package for any sizeone café to a five-site group
What you get from us

Four outcomes a restaurant actually needs. We are accountable for all four.

One system on the counter, not five
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Epose is the till, the QR ordering, the kitchen screen, the delivery-app inbox and the reporting — one screen, one customer record. No more three tablets, a separate booking app and a card machine that doesn't talk to any of them.

No booking or order lost to the phone
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Ava answers during service and after closing: takes covers, time and name and puts it in the book; takes a phone or WhatsApp order, confirms the price, sends it to the kitchen, takes payment by link. A missed call gets a text back within seconds. Nobody leaves the pass.

Your own customers, not the app's
Read more

Direct ordering you own, guest records you keep, a Tuesday offer that is one message away. Delivery apps still bring the orders — they just land in Epose beside your own — but the regulars come back through you, without the commission.

Menus, photos, video, ads and social — looked after
Read more

Dish photography and video with Magic Studio, seasonal and launch creatives for Meta and Google, eight social channels from one calendar, reviews requested while the meal is fresh. You can't hire a marketing manager; we are one.

A to Z, one bill

Everything the restaurant runs on, run by us — Epose at the counter to the repeat visit.

Epose EPOS on tabletour own AI till: orders, payments, table plan, end-of-day
QR order & pay at tableguests scan, order, pay; order to kitchen in seconds
Kitchen display & routingtickets to the right station; bump when done
Menu AIupsells the side, hides sold-out dishes, pushes tonight's special
Delivery apps in one screenDeliveroo, Uber Eats, Just Eat land beside your own orders
Ava, the AI receptionistphone · WhatsApp · Instagram · books tables, takes orders — 24/7
Website, menu & direct orderingyour own ordering, no commission, on your domain
Bookings, deposits & no-show rulestable plan, confirmations, reminders, deposits for big tables
Reviews & reputationasked while the meal is fresh → Google
Dish photos, video & ad creativesMagic Studio · seasonal, launches, Meta & Google
Social & one inbox8 channels scheduled; DMs and comments in one place
Owner dashboardcovers, spend per head, upsells, delivery mix, reviews, ad return
You keep: the food, the room, the regulars — no staff to hireWe run: the counter, the phone, the menus, the marketing — on one platformOne bill: from £299/month · Epose hardware quoted · onboarding as a guaranteed build
Two guests scanning a QR code stand at a restaurant table to order on a phone
Table 7, 19:32

Scan. Order. Pay. Kitchen has the ticket before a waiter could reach the table.

Read more

The QR menu is your live menu — prices, allergens, specials, and nothing that sold out an hour ago. Menu AI suggests the side and the second glass; the guest pays at the table and splits the bill without asking. Front of house serves instead of taking orders. Tables turn faster and spend per head goes up.

Meet Ava. Human warmth, artificial intelligence, never on a break.

She answers in your restaurant's name during service and after closing — books the table, takes the order, sends it to the kitchen, takes the payment — with no human involved.

Every call answeredmid-service, after closing, Christmas Eve
Books the table there and thencovers, time, name — into the plan, confirmation sent
Takes the order, no humanphone or WhatsApp → price confirmed → kitchen → paid by link
Ava, the AI receptionist — an artificial team member presented as a personOn a call · 22:40AI
AvaYour AI receptionist · artificial, super-intelligent
24 / 7 / 365The 11pm booking for Saturday is taken at 11pm
Only your menu, your rulesNever invents a price, a table or an allergen answer
Hands over to a personAllergy-critical, big party, complaint, private hire → named staff
168 ha week on shift
<60 stext-back after a missed call
0bookings lost to the phone ringing out
100%calls logged to the guest record
How Ava works

Ava is a member of the Autonomous AI Workforce, trained on your restaurant: menu and prices, opening hours, table sizes and turn times, deposit and no-show rules, allergen information as you publish it, delivery zones and collection times. She answers phone, WhatsApp, Instagram and Facebook messages, books tables straight into the plan — at 7pm when every pair of hands is working and at 11pm when you've locked up — takes a collection or delivery order, confirms the price, sends it to Epose and the kitchen screen, and takes payment by link. She reads your allergen information but never guarantees a dish is safe — anything allergy-critical, a large party, a complaint or a private-hire enquiry goes to a named person. Every call is transcribed to the guest record.

Be found

Be the restaurant Google — and AI — recommends when someone's hungry.

Map pack, reviews, a menu Google can read, and AI-search answers, all pointing at your own booking and ordering — not an app's.

Google Business Profile, run weeklydish photos, menu, Q&A, review replies, hours that match reality
Local SEO per cuisine“Thai restaurant + your town”, “Sunday roast + your town”, not just your name
AI search (AEO / GEO)structured so ChatGPT and AI Overviews name you
Reviews that keep arrivingasked an hour after the meal, replied to in your voice
Read more

We run your Google Business Profile, publish a menu with the schema Google and AI engines read, keep your name, address, phone and hours consistent across Google, Apple Maps, TripAdvisor and the delivery apps, and route every happy table to a review while the meal is fresh. Visibility is reported alongside covers and orders — one dashboard, not a separate agency report.

AI search answer

“For Italian in your area tonight, your restaurant takes online bookings, offers direct ordering without app fees and has 600+ recent reviews.” — the answer we build your pages to earn.

Free restaurant leak audit

Restaurant name + postcode. We check your missed-call rate, your delivery-app commission last month, your Google profile and menu visibility, and email the report within one working day.

Get my free audit
The Friday night

From the phone ringing at 11pm on Tuesday to the same guests back next month — without anyone leaving the pass.

Five steps. Every one on the same guest record, every order through Epose.

1
Booked at 22:40, closedAva takes the call: table for 4, Friday 20:00, name, number
22:40 · phone → Ava
Booked Fri 20:00 · SMS confirmed
Tue 22:40
2
Ordered at the tableQR menu, Menu AI suggests the side, paid at the table
Table 7 · £64 · 2 courses + sides
Paid at table · split 2 ways
Fri 19:32
3
Cooked in orderKitchen screen with the delivery orders beside it
Ticket to grill + pass
Deliveroo #4471 · collect 20:10
Fri 19:34
4
Reviewed while it's freshReview request an hour after the bill; reply in your voice
Review asked 21:10
5★ → Google · replied
Fri 21:10
5
Back on a TuesdayOwn-customer offer to the guest record; regulars flagged
Tuesday offer · WhatsApp
Rebooked · 4 covers
+3 weeks
Read more

Every step writes to the guest record. Ad spend, when you choose to run it (Meta for launches and gifting seasons, Google for “near me” searches), is billed to your own ad accounts — never marked up by us. Delivery-app orders keep their own commission terms; Epose just puts them on one screen and shows you the cost.

The leak, in pounds

Where the money leaks in a UK restaurant

Three leaks. None of them shows on the P&L. They show up as quieter nights.

~62%Calls unanswered
Read more

of calls to UK small businesses go unanswered in the research we cite — and a restaurant at 7pm is the worst case: every pair of hands is working. The Saturday booking rings out and goes to the place next door. After closing, nobody answers at all.

14–35%Delivery commission
Read more

is the commission range the delivery platforms publish, before fees — on orders from customers whose details the app keeps, not you. You can't text them a Tuesday offer. You rent access to your own regulars.

5Screens on the counter
Read more

separate systems is what a typical independent runs on: a till, a booking app, two or three delivery tablets, a card machine and a marketing tool — none sharing a guest, a menu or a number. Sold out on one, still selling on the others.

Source ranges: UK SME call-answering studies 2025–26; published marketplace commission bands for Deliveroo, Uber Eats and Just Eat (2025–26) excluding service and delivery fees; typical counter stacks seen in our restaurant audits. Illustrative; the review uses your own numbers.

What is delivery-app commission costing you?

Put in last month's app order value and the commission rate on your agreement.

Assumes the apps keep bringing new customers and only repeat orders move direct. Illustrative only; the review uses your real statements.
Leaving through the drain
£0a year in commission recoverable by moving repeat customers to your own ordering
We reply with your number and the three things that recover it. No newsletter.
A day with the system on

The restaurant year with HospitalityFlow on

Twelve months of bookings, launches and quiet-night offers, planned and sent by the system. Four moments the pass used to lose.

JanVeganuary menu · quiet-night offers to regulars
FebValentine's · deposits on every table
MarMother's Day · Sunday roast push
AprEaster · spring menu launch film
MayBank holidays · terrace opens
JunFather's Day · summer menu
JulSummer terrace · tourist searches
AugLate-summer quiet · own-ordering push
SepBack-to-work lunches · Christmas bookings open
OctHalloween · half-term families
NovChristmas parties · pre-orders · deposits
DecChristmas · New Year's Eve · gift vouchers
Every gifting date, seasonal menu and party season on your calendar becomes a planned campaign, a pre-order form and a deposit rule — not a post written on the day. Christmas parties are on sale in September.
22:40
Phone · 22:40 · Ava
Hi, can I book a table for four on Friday, about eight?
Of course — Friday at 8pm for four, I've got that. Can I take a name and a mobile number for the confirmation?
Booked · SMS sent 22:41

Closed. Phone rings. Table booked.

Read more

You'd locked up. Ava took a table for four for Friday, the name and number, and sent the confirmation. It was in the plan when you opened the next morning.

19:32
Epose · Table 7
QR order £64 · +£9 upsell
Kitchen 19:34 · grill + pass
Paid at table · split · 4.8★ asked 21:10

Table 7 ordered by QR, kitchen had it in 40 seconds

Read more

Two courses, the side Menu AI suggested, paid at the table and split two ways. Front of house served instead of writing.

20:05
Epose · delivery lane
Deliveroo #4471 · collect 20:10
Uber Eats #2210 · Just Eat #8802
WhatsApp (Ava) · collection 20:20 · paid

Deliveroo, Uber Eats, Just Eat — one screen

Read more

Three app orders and a WhatsApp order Ava took, all on the kitchen display in cook order with collection times. No tablet juggling.

Tue 11:00
Own customers · Tuesday
WhatsApp offer → 1,240 guests
31 tables booked · 88 covers
£0 commission

Tuesday offer to your own regulars

Read more

Once you own the guest record, a quiet night is one message away — not a discount handed to an app's algorithm.

Chef at the pass glancing at a kitchen display screen with colour-coded order tiles
The pass, 20:05

One screen. Every order — table, phone, WhatsApp, Deliveroo, Uber Eats, Just Eat — in the order it should be cooked.

Read more

Tickets route by station and by course; delivery orders carry their collection time; Ava's phone orders arrive as cleanly as a QR order. When the chef bumps a dish, the guest or the driver is told. When the last sea bass goes, it disappears from every menu at once — table, website, delivery apps.

Order, cook, answer, keep

Orders through Epose. Calls answered by Ava. Guests kept as yours.

The counter and front-desk work a busy room can't do at 7pm — running every service, in your restaurant's voice, on one platform.

Epose · Friday
142 covers · £38.40 per head
Menu AI +£486 · 3 dishes 86'd
Own 61% · apps 39% · commission £312

Epose — the AI-powered till

One system on the counter. Faster turns, higher spend per head, nothing oversold.
What it is

Our own EPOS on a tablet: table plan, orders, payments, splits, tips, end-of-day. Guests order and pay from the table by QR; staff take orders on the same screen; every order goes to the kitchen display by station. Menu AI upsells the side and the second glass, hides sold-out dishes on every menu at once and pushes tonight's special. Deliveroo, Uber Eats and Just Eat land on the same screen as your own orders.

Ava · this week
212 calls answered · 0 rang out
68 tables booked · 41 after closing
54 orders taken · £1,930 · 6 handed to staff

Ava — bookings & orders, no human

The 11pm booking is taken at 11pm. Nobody leaves the pass to answer the phone.
What it is

Phone, WhatsApp, Instagram and Facebook answered during service and after closing. Tables booked straight into the plan with confirmation and reminder; collection and delivery orders taken, priced from your menu, sent to Epose and the kitchen, paid by link. Missed calls get a text back in seconds. Allergy-critical, large parties and complaints go to a named person.

Own customers
3,820 guest records
Direct orders +41% in 3 months
Tuesday offer → 88 covers

Direct ordering & your own guests

The apps bring new customers. The repeat orders come back through you.
What it is

Website, menu and ordering on your own domain with no commission; every guest — table, phone, app, walk-in who paid by card — becomes a record you own. Regulars flagged, birthdays and anniversaries remembered, a Tuesday offer or a new-menu note one message away by WhatsApp, SMS or email.

Bookings · December
1,180 covers booked · 92% deposits
No-shows 1.4% (was 9%)
Pre-orders in by 1 Dec

Bookings, deposits & no-shows

Big tables turn up. Party season is pre-ordered, deposited and staffed.
What it is

Online bookings on your site and Google, confirmations and reminders, deposits or card holds for large tables and party season, waitlist when full, no-show rules you set. Christmas party pre-orders collected by form and pushed to the kitchen.

Content & reputation
Spring menu film · delivered
18 posts · 4 reels · 6 creatives
46 reviews · 4.8 ★ · all replied

Dish photos, video, ads & social — looked after

Your restaurant looks like a brand every week without a Sunday-night content session.
What it is

Dish and drink photography polished and produced with Magic Studio, seasonal and launch video, creatives for Meta and Google, gift-guide and party-season posters, eight social channels from one calendar, DMs and comments answered in one inbox. Reviews asked while the meal is fresh and replied to in your voice.

Week 38
£41.2k · spend/head +£3.10
Commission £1,240 (−38%)
No-shows 1.4% · 46 reviews

Owner dashboard

You see the whole restaurant before the first delivery arrives.
What it is

Covers against bookings, spend per head, Menu AI upsells, own orders against app orders and what the commission cost, deposits held against no-shows, staff tips allocated, reviews, ad return — from Epose and Ava on one page, weekly, in pounds.

How it works

Three steps. No pitch before the numbers.

1

Diagnostic first

Read more

A 20-minute review of your own numbers: calls missed against answered, delivery-app commission last month, systems on the counter, no-show rate, spend per head, reviews. You see the leak in pounds before we propose anything.

2

Live in 14 days

Read more

Onboarding is a paid, guaranteed build tailored to the room — a 30-cover café and a 120-cover restaurant with two delivery tablets get different builds. Ava on the phone and Epose QR ordering usually go first; the kitchen display and delivery aggregation follow inside the first month, timed for your next busy season.

3

The whole front desk and counter, reported monthly

Read more

Epose, Ava, direct ordering, bookings, menus, photos, video, ads, social, reviews — run by us, reported in covers, spend per head and commission saved.

Start with one problem

Most restaurants start with one of these and add the rest — whatever size you are today.

most common

Ava on the phone + WhatsApp

Bookings and orders, no human, 24/7
highest value

Epose QR order & pay

Kitchen screen, Menu AI, delivery apps in one

Direct ordering + own customers

No-commission orders, Tuesday offers

Dish photos, video + social

Content and reviews done for you
Pricing

Serious plans for serious operators.

One platform, three tiers. Longer term, lower rate.

Read more

Professional onboarding included as a paid, guaranteed build on every plan. However small the room, there is a package sized for it. Core suits a café, coffee shop or takeaway; Connected for a restaurant with a booking phone, delivery apps and a kitchen screen to run; Complete for a bar, restaurant or small group that wants managed marketing, outbound offers and the books kept in step. Epose tablets, printers and card readers are quoted at onboarding. Delivery-app commission stays on your own agreements.

Prices from the live catalogue. No VAT (Autonomous AI Ltd is not VAT-registered). Usage for calls and texts published on the rate card. Full pricing and add-ons →

See it running

Nothing to imagine — it's already running.

A demonstration restaurant runs every part of this page on Epose. Inspect it on the call; phone Ava yourself and book a table.

Restaurant owner reading a sales dashboard on a tablet at the bar before opening
At the bar, 08:00

Covers, spend per head, upsells, delivery mix, no-shows, reviews, ad return — before the first delivery arrives.

Read more

Last night by the numbers: covers against bookings, spend per head, what Menu AI added, own orders against app orders and what the commission cost, deposits held against no-shows, reviews overnight, what the ads returned. Weekly, in pounds, one screen — no reconciling three tablets and a card machine.

Ava · call log, 22:40
Table for 4, Fri 20:00 · booked after closing
Transcript to guest record
Epose · Friday service
142 covers · 61% own orders
Menu AI +£486 · 3 dishes 86'd live
Delivery lane
3 apps on one screen · 0 missed
Commission shown: £312
Money
£41.2k week · no-shows 1.4%
46 reviews · 4.8 ★ · 4 tablets retired

Who you are dealing with

  • Autonomous AI Ltd — UK company no. 17102156, Hornchurch, England
  • Epose is our own product, built on the Autonomous AI platform: one guest record across the till, the phone, the website and the delivery apps
  • Card payments processed by Stripe and certified card readers (PCI DSS); we never hold card numbers
  • Guest data held in the UK under UK GDPR; marketing on consent; allergen information published as you supply it — Ava never guarantees a dish is safe
  • Packages tailored at onboarding to the size of the room — a café and a two-site restaurant are not built the same way
  • Onboarding is a paid, guaranteed build: live in 14 days or we keep working at no extra charge
  • 3, 6 or 12-month terms, signed online, 14-day cooling-off
“Every claim on this page is something the demonstration restaurant does today on Epose. If a restaurant wants a number we cannot show, we say so.”Azhar Bhuiyan, Founding Growth Manager & COO
Compliance

Built for the rules a UK restaurant trades under

Allergens & food information

How

Every Epose menu — table, web, phone, delivery — carries the allergen information you publish, with the 14 allergens flagged per dish (Food Information Regulations; Natasha's Law for pre-packed items). Ava reads it aloud on request but never guarantees a dish is safe: allergy-critical questions go to your staff.

Payments & tips

How

Card payments run through Stripe and certified terminals (PCI DSS); card numbers never touch the platform or us. Tips and service charges taken through Epose are recorded per shift so allocation to staff can be shown under the Employment (Allocation of Tips) Act 2023.

Guest data & marketing consent

How

Guest data is processed under UK GDPR with Autonomous AI as your processor. Booking confirmations and order updates are service messages; offers by WhatsApp, SMS and email go only to guests with recorded consent, with one-tap opt-out. Delivery-app customer data stays under the app's terms.

The receptionist's limits

How

Ava quotes only your menu, prices, hours and rules, books only tables the plan has, never invents an allergen answer, and hands off to a named person for large parties, complaints, private hire and anything allergy-critical. Every call is transcribed.

Advertising & reviews

How

Dish photos and films show what you serve; prices and offers as charged; reviews are genuine, asked of real guests and never incentivised or edited — CAP Code and the DMCC Act 2024 on fake reviews.

Your data stays yours

How

You own the guest records, the menus, the sales history, the photos and the numbers. If we part, you keep them — exported in standard formats.

Questions

Frequently asked

What exactly is Epose?

Epose is our own AI-powered EPOS and ordering system, built on the Autonomous AI platform. It runs on a tablet at the counter and on every phone at every table: QR ordering and pay at table, a kitchen display that routes tickets by station, Menu AI that upsells and hides sold-out dishes across every menu at once, and Deliveroo, Uber Eats and Just Eat orders on the same screen as your own. Because it shares one guest record with Ava, your website and your marketing, a guest known at the table is known everywhere.

Can Ava really book a table and take an order with no human?

Yes. During service and after closing, Ava answers the phone and WhatsApp, checks the table plan, books the covers and time under the guest's name and sends the confirmation. For orders she confirms items and price from your live menu, sends the ticket to Epose and the kitchen screen, and takes payment by link. She hands over to a named person for large parties, complaints, private hire and anything allergy-critical, and every call is transcribed.

Do we have to leave our current till, booking app or delivery apps?

Epose replaces the till, the QR ordering and the booking app. The delivery apps stay — Epose aggregates their orders onto one screen so you can retire the tablets and see the commission clearly. Most restaurants move in stages: Ava and QR ordering first, then the kitchen screen and delivery aggregation.

What hardware do we need?

A tablet for the counter, a screen or printer for the kitchen, QR stands for tables and a certified card reader. We quote the hardware at onboarding; many restaurants reuse tablets and printers they already have.

How does Menu AI work?

It watches what sells together and suggests the side, the starter or the second drink at the right moment on the QR menu and to staff; when a dish is marked sold out it disappears from the table menu, the website and the delivery apps at once; and it can push tonight's special or a slow-moving dish. You set the rules and the limits.

Does this handle allergens?

Epose carries the allergen information you publish on every menu and flags the 14 allergens per dish. Ava reads it on request. Neither guarantees a dish is safe — anything allergy-critical is handed to your staff, as it should be.

Can it cut our delivery-app commission?

It can't change the apps' rates — those are your agreements. What it does is put every app order on one screen so you see the commission, and give you direct ordering and a guest list you own, so repeat customers come back through you at zero commission. The calculator above shows what that is worth.

We're a small café — is this too much?

No. Core is built for exactly that: Epose on one tablet with QR order and pay, Ava on the phone, direct ordering, reviews and your own customer list — from £299 a month with the build done for you. The package grows if the room does.

Does it work for a group?

Yes. Complete runs multi-site Epose with one guest record across sites, site-level reporting, and sales and tips flowing through to your accountant and payroll without re-keying.

What do you need from us?

Your menu with prices and allergens, opening hours, table plan and turn times, deposit and no-show rules, access to your delivery apps and Google Business Profile, dish photos if you have them, and a named person for the weekly numbers. Onboarding collects it in one session.

How quickly is it live?

Onboarding is a paid, guaranteed build. Ava on the phone and Epose QR ordering typically go live inside 14 days; the kitchen display, delivery aggregation, marketing and the rest follow over the first month — timed for your next busy season. If we miss the date, we keep working at no extra charge.

What does it cost?

Plans from £299 a month plus a one-time onboarding fee from £499, on a 3, 6 or 12-month term; Epose hardware quoted separately. We are not VAT registered, so there is no VAT to add. Ad spend is billed to your own accounts and delivery-app commission stays on your own agreements. Full detail is on our pricing page.

Start with your own numbers — however small the room

Twenty minutes. We bring your missed-call count, last month's delivery commission and the number of screens on your counter. Then we phone Ava together and book a table. You decide whether any of it is worth fixing.

Book a 20-minute Epose demo Get my free audit